Anti-Fraud Alert
Dear Customers, to protect your rights and ensure transaction security, please pay attention to the following anti-fraud tips:
1. Purchase From Official Channels
- Only purchase from our official website, authorized distributors, or customer service contact points. Avoid trusting promotional messages or purchase links from unofficial sources.
- Official website: www.petganocare.com
- Customer service phone: +852 5541 5527
2. Beware of Fake Accounts and Websites
- If you receive promotional messages on social media or other platforms, verify that they come from our official accounts.
- Fake websites may offer extremely low prices to attract buyers. Always check the URL carefully.
3. Verify Product Authenticity Before Purchase
- Ensure that the product you purchase is genuine. All our products are equipped with anti-counterfeit labels or verification codes (if applicable).
- If in doubt, contact our customer service to verify authenticity.
4. Avoid Low-Price Scams and Fake Customer Service
- Be wary of products priced significantly below market value to avoid fraud.
- Our customer service team will never ask for your bank account details or payment passwords.
5. Stay Calm in Unexpected Situations
- If you receive calls or messages claiming to be from our customer service, asking for immediate payment or personal information, cease all actions and verify the source.
6. Contact Us Immediately for Suspicious Activities
- If you encounter any suspicious transactions or messages, contact our customer service immediately and keep all relevant evidence.
Official Contact Information:
- Official website: www.petganocare.com
- Customer service phone: +852 5541 5527
- Customer service email: petganos618@gmail.com
We are committed to providing you with a secure shopping experience. Thank you for your trust and support!
